Re: maybe OT - values of CivicAccess

Posted by Tracey P. Lauriault on
URL: http://civicaccess.416.s1.nabble.com/maybe-OT-values-of-CivicAccess-tp1420p1425.html

I have been thinking about this for a couple of days now.  Sorry for the long windedness, but I think it is a really important question, one that has plagued my work as someone who works with data, maps, social organizations and developing indicators for years.

The cult of efficiency (http://www.philia.ca/cms_en/page1258.cfm) combined with the imposition of the cult of accountability stemming from a business/social entrepreneurship model being imposed on the social sector, education, health and overseas development have had disturbing effects. These are neoliberal shifts in our society that started to appear in the days of cut backs (late 80s early 90s), where people were made to believe that government should operate like a business and social services started to get outsourced to the private sector - reprivatization combined with foundations starting to think of their donors as shareholders, financial scandals in the public service making bureaucrats risk averse to fears of mis-spending,  and Canadians being made to believe that overseas development money was being mis-spent have spawned the context of evaluation and accountability we are currently living with.  Remember the "common sense revolution" of the Harris government!  Social sector and advocacy organizations have been suffering from this socially and fiscally conservative ideology ever since, and organizations like the united way have become social engineers picking up on the public social services the government dropped!  Think of the manufacturing of a health crisis by severe cut backs, or our degrading public school system as money keeps being siphoned out of it while "reporting outcomes" have increased.  But I digress!

Evaluation and accountability processes in and of themselves are not bad things, however, with a lack of time and money, the easy, identifiable, measurable, tangible ways of assessing if an organization has been successful in doing what it said and was funded to do wins out over a more subtle, way of understanding social change, culture and well being.  This is not the fault of data and positivism this is the fault of our limited way of thinking about ensuring that organizations are doing what they intended, having the impact they claimed they would have in their funding proposals with the money they received and the social & cultural contexts within which those same organizations have to operate.  This is a methodological failure of evaluation, since qualitative and quantitative methods to evaluate and measure are complementary and necessary.  But alas! People want the tangible and obvious and find the subtle and intangible, which often is where the richness of social change lies too whishy washy and also these are most difficult and expensive processes to implement and try to understand.  This demonstrates the weakness of positivist methods absent from the qualitative, both however yield data, data of a different kind, but data nonetheless.

What I have learned over that past few years and am still learning is that indicators are rascally, none will ever tell you the story, none are perfect and all are loaded with limitations, they need to be wrapped in context, and no social factor can be determined by a single measure or factor, they are complex and multifaceted.  A thermometer will tell you your temperature, this number remains only an indicator that something may be off, it does not tell you what the illness is.  You need your intuition, knowledge of the child, training as a doctor, etc. to tell you what the illness is.  And in some cases more tests.  Intuition however comes from prior learning, knowledge, and experience.  I do not want intuited assessments in the absence of learning, knowledge, and experience which in the medical field comes from lots of research and lots of data.  I do not want inexperienced uninformed speculative guesses and speculation.  Unfortunately in the social sector our politicians have such a lack of knowledge or a loathing for good social science that they will make decisions in the social sector based on their ideologies in the absence of facts.  Lets think of the pope promoting abstinence as a form of birth control, how aids research was thwarted because it was ideologically framed as a gay mans disease and we still promote abstinence in Africa!  Needle exchange programs fall under the same debate in my neighbourhood right now, the social science, the neighbours, health practitioners, social workers and politicians are at odds.

The best data, for instance to understand the causes of some types of homelessness are mental health, addiction, spousal abuse but those data are derived from self reporting surveys, are not collected, are kept in private health organizations or in the hands of family shelter and abused women's shelters who do not label those they serve as homeless, are inconsistently captured, or are trapped in our statistical agencies.  In other cases the best data for other types of homelessness, would be demographics and stories from people who find themselves in these shelters, how did they get there, how old are they, do they have children, racial and ethnic profiles, where did they live before finding themselves in the shelter etc.  These data are barely collected and when they are the agency that does capture these will not share them - HIFIS.  So we are left with guessing and political apathy on the issue.  Recently I heard that new Canadians when they first arrive are predominantly renters, but after being in Canada for some time, are disproportionally higher relative to the rest of the population of being home owners.  However, whey they are homeowners, they are often paying way over 50% of their income on a mortgage again relative to the rest of the population.  This is of course only for some immigrants, as some come from cultures where renting is the norm yet overall this was the picture that was painted for me.  So i ordered 3 data sets from Statistics Canada that would allow me to assess the validity of that story.  The cost of those datasets was 60 000$.  Our grant was 50 000$, with 5 000$ eaten up by endless reporting to the funding agency on progress.  Needless to say, we did not acquire those data and wound up not telling that story at all since the proxy indicators were not at all suitable and we would have speculated with numbers on a topic that can easily be mis-framed.

Alternatively, the Ontario Medical Health association did a Cost to the Health Care System study of Poor Air Quality.  A staggering study, which still has us banning cigarettes but not improving public transport, creating cleaner cars, changing our construction patterns, or making sure those oil refineries have better smoke stacks, etc.  There is a case where the data support radically changing how we consume and transport ourselves, but we decided to not listen to them.  Yesterday a young lady going to a community college came to talk to me at GIS day, she lives in a rural area and wanted to do a demographic trend analysis of youth leaving rural areas using GIS.  Her community college is not a member of the Data Liberation Initiative so she will not have access to the data in her college to do this study.  She can however go to the US and chose a rural area there and conduct the same study in well, in this case, not the right place - the data are a public record and are free in the US.  Our young minds who want to learn are impeded by doing so!  What is that cost in the long run?  We dunno cuz we do not collect that kind of data nor support studies to figure that out.  My hunch is ignorance is always expensive in more ways than one.

So, when I talk about access to data, I am talking both quantitative and qualitative, I am also talking about accurate, authentic and reliable datasets captured using good methods.  I am also talking about, data to back up hunches and intuition or to confirm or dismiss speculations.  I also want public spending to be backed up with data and information and not ideology as we have seen.  These data though can be from public consultations or the census depending on the nature of the issue at hand.  I am also talking about public education about how to inform decisions and having the means to inform those decisions.  Further, I want to have a conversation with public officials, the private sector, and some NGOs on a level playing field, which is hard to do when they have a monopoly on the data and information.  I also, want a culture of secrecy, fear and risk adverseness to change to one of sharing, co-learning and dialogue.

That is why I love civicaccess.ca because I think each in our own way using our different lenses are having that conversation

Cheers
t.

On Tue, Nov 18, 2008 at 5:48 PM, Michael Lenczner <[hidden email]> wrote:
Hey all,

Since we started CA, the question of common goals / values has been a
question.   I'm don't think it needs to be 100% clear but I'm glad we
haven't assumed consensus on issues that haven't been explored, and
I'm glad that we don't assume that we all have the same values or
strategies for social change.  I think everyone is pretty cool with
the idea that there's people from different places on the political
spectrum, and that we are well off coming together to work on this
specific goal of access to civic info and data.

I wanted to share my concern about another issue. I've been picking up
on a perceived idea that we're all equally excited about data-driven
decision making.  I wonder how true that is.  Personally I get
concerned by a lot of imagined practices I see around access to data.
There's a whole positivist / empiricist side to it that kinda freaks
me out.

I can imagine us often making better decisions with access to more
data, but I can also imagine us making worse decisions by relying too
much on that practice.  The reason I'm here is that access to
information is a justice issue.  I don't think it is just that we
don't have access to our own civic information, and I think that we
would have a more just society if access to these resources were
opened up.  Redressing that injustice is a goal in itself for me and
secondarily I'm excited about issues of transparency in terms of the
relation between citizen and government.  Data-driven decision making
(ie: better decision) is farther down as a priority for me.  Down
further still is the goal of increased efficiency.

I don't necessarily respect the evaluation + management tools that are
currently being pushed on the non-profit sector and I would not be
comfortable with promoting more single-minded use of those tools by
our public bodies.  There's too many difficulties around the
production of knowledge (data) and useful framing of it for me not to
be ambivalent about encouraging their use.

That being said, I respect that there are others that have a different
set of priorities for being here and I'm not trying to convince
anybody.  I'm glad that we are here to work together on the question
of access and possibilities for disseminating and using that
info/data.

I've been thinking about this for a while, but Hugh posted  a video by
the journalist behind the Wire that prompted my email.  It points to
some difficulties of making decisions from a distanced, solely
quantitative knowledge of an issue.
via Hugh's blog
http://townsendcenter.berkeley.edu/webcast_Simon.shtml

Hope that made sense.

Since I'm on the topic, I'm glad that we've developed a respectful
culture here.  No flaming and there's a good dialogue between new
people, technical experts and policy experts.  Congrats for us.  :-)
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--
Tracey P. Lauriault
613-234-2805
https://gcrc.carleton.ca/confluence/display/GCRCWEB/Lauriault