Urban Omnibus » Frameworks for Citizen Responsiveness: Towards a Read/Write Urbanism

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Urban Omnibus » Frameworks for Citizen Responsiveness: Towards a Read/Write Urbanism

Karl Dubost
Long article about the city as a software.
Very interesting point for a 15 min read.

On Thu, 08 Jul 2010 22:50:46 GMT
In Urban Omnibus » Frameworks for Citizen Responsiveness: Towards a Read/Write Urbanism
At http://urbanomnibus.net/2010/07/frameworks-for-citizen-responsiveness-towards-a-readwrite-urbanism/

Seeing the City as Software
In the past, I’ve often enough described cities as
being “all about difficulty“: about the necessity
of negotiating various waits, complaints and
fears. Must we accept this, though? Is there
anything that can be done about it? Many, many
services attempt to address these concerns and
inconveniences. Two in particular, New York City’s
311 gateway to non-emergency services and, in the
UK, mySociety‘s awesome FixMyStreet, provide good
reference points for what I call frameworks for
citizen responsiveness. The common essence of both
311 and FixMyStreet is that some issue — say, a
pothole, broken street sign or open fire hydrant —
is identified by a member of the public and is
then raised to the attention of whatever municipal
authority is empowered to respond to it. Such
frameworks hint at the possibility of a major
shift not only in how we design the ways citizens
call out trouble spots in the urban landscape, but
how we design for the performance of that
landscape