Russell,
I agree that the Apple reference is problematic (we don't want
wall-garden governments) but the focus is on liking and being
passionate about government, like many people are about their
smartphones (yes, he said iPhones) primarily due to the good design,
interfaces, etc.
The examples of showing how (crappy) these public facing web
interfaces are made, and then showing how they should be made is a
pretty simple lesson.
I'm sure there are many examples of really crappy, confusing web
interfaces from Canadian federal, provincial, municipal governments.
While coding a whole alternative can be costly, a site that showed the
crappy interface along side user submitted story board interfaces
would be very useful. This would assist in the hardest part in
designing a software application: getting the interface right.
CrowdSourceTheInterface.com !!
And "getting it right" does not just mean it looks clean and has a
good flow: if the flow is appropriate for a government manager, that
does not mean that it is appropriate for the citizen at whom it
targeted. So looking at something (as a product manager) and saying
"That looks great and flows great" doesn't cut it...
--
O'Reilly touches on The Government Digital Service Design Principles
(UK). It is one of the simplest and most compelling government
IT/design documents I've seen. If there was a single IT
document/policy I could cause to be adopted here in Canada, it would
be this one:
https://www.gov.uk/designprinciples-Glen Newton
On Mon, Oct 15, 2012 at 12:23 PM, Russell McOrmond <
[hidden email]> wrote:
> On 12-10-15 11:48 AM, Glen Newton wrote:
>>
http://www.slideshare.net/timoreilly/world-government-summit-on-open-source>
>
> Is it just me, or does the idea that the experience from Apple should
> be "Lesson 1" for government disturb anyone else?
>
> What Apple has taught me is that citizens are very willing to hand
> over rights and freedoms to an external agency in exchange for
> aesthetics and/or perceived convenience. The idea that governments
> should learn from this and harness this to further encourage citizens to
> disengage from civic participation and further hand over their
> individual rights and freedoms to some centralized agency (government or
> private sector doesn't really matter) is something we should be
> discouraging, not encouraging.
>
> I realize the talk was intended to offer a very different message,
> which is why I believe this was a poor way to start the presentation...
>
> --
> Russell McOrmond, Internet Consultant: <
http://www.flora.ca/>
> Please help us tell the Canadian Parliament to protect our property
> rights as owners of Information Technology. Sign the petition!
>
http://l.c11.ca/ict>
> "The government, lobbied by legacy copyright holders and hardware
> manufacturers, can pry my camcorder, computer, home theatre, or
> portable media player from my cold dead hands!"
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