Citizen generated information: Norway's "eCitizen 2.0"

[catherine]

"eCitizen 2.0 The ordinary citizen as a supplier of public-sector
information" is a report that looks at the relevance of citizen generated
information to the Norwegian government.

>From the executive summary :

"The growth of new technologies and ways of using them has led to rapid
changes in the public-sector information and services situation. Today, 17
percent of Internet users regularly download public-sector information
from user-generated fora on the Internet. This report has studied these
changes with the aim of developing new ideas and perspectives for the eGov
sector, in which citizens (eCitizen2.0) are also suppliers of services and
producers of public-sector information. We have studied the following
topics:
- The scope of and trends in social networking sites and user-generated
content in Norway.
- Norwegian Internet users’ involvement in public-sector information in
user-generated fora.
- The challenges of access to and re-use of public-sector information on
the Internet.
- International trends in eGov services and user-generated public-sector
services.

In order to benefit from these new user trends, the authorities must
regard citizens to a greater extent as partners rather than merely passive
recipients of information. We propose the following measures:
- A WikiNorge.no – a wikipedia for public-sector information
- Core aspects of public-sector data should be made accessible and re-usable
- eGov should collaborate with both Norwegian and international «eGov geeks».

A new information and communication technology (ICT) policy would have
several advantages, including greater participation and involvement on the
part of the general public, more openness, more user orientation, and
greater eGov efficiency. The measures that we propose here imply a
«digital information leap», and challenge the principles of the national
authorities’ ICT policies in general and their information policy in
particular."

For the full report, see:

http://www.regjeringen.no/upload/FAD/Vedlegg/IKT-politikk/eCitizen20.pdf


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Catherine Roy
http://www.catherine-roy.net